That shriek of dismay you hear from the direction of Atlantic City is the screech of hotelier Curtis Bashaw (left). What is the cause of his umbrage? The discovery that a hotel room in A.C. can be had for as little as — brace yourselves — $19. Get over it, Curtis. Out here, I can book a room at Circus Circus for $22/night, so I find it difficult to be appalled. Besides, isn’t this the free market at work? Would you prefer price controls? Bashaw has chosen to “go dark” midweek, which ought to save him a bundle on wages and especially on benefits. As you’ve probably guessed already, the lowballer in question is good old ACH. In order to get the $19 room, you have to pay in cash. (That’d also be a neat way for owner Colony Capital to squirrel money away from creditors, but I digress.) ACH COO Michael Frawley seems a realist but draws this snort of disapproval from Bashaw: “If we want to be the Walmart of gaming destinations, then maybe this pricing strategy makes sense. As a whole, the town leaves money on the table by lowering rates to such a pathetic level.” Dude, you’re already “the Walmart of gaming destinations” and the only money left on the table via artificially high ADRs are the dollars that will be played on the green felts of Pennsylvania and in the VLTs of New York City instead.
All this pouting and foot-stomping (and Bashaw has like-minded allies at other non-gaming hotels) is typical of the fractious, do-nothing mentality that has dogged the Boardwalk for the past 15 years or more. Execs like Courtyard by Marriott GM Hugh Chandler are going to be feeling downward pressure on their room rates from both above and below. Borgata is spending $50 million on a hotel upgrade — and it sounds like some of the improvements are well overdue — which should maintain Boyd Gaming‘s competitive edge amongst those who want to spend real money in Atlantic City. Nor do Bashaw, Chandler, etc. seem to be taking into account the supply shock that will occur when Revel opens, even if those $329/nights rates are unlikely to last.
Caesars Entertainment, meanwhile, has derailed the ACES train that shuttled passengers from Gotham to the Boardwalk. Caesars has a bigger stake in A.C. than anybody else but decided this was one “loss leader” it decided it could do without. One could call it a casualty of the company’s financial straits or the first victim claimed by Resorts World New York. But the bottom line is that it was costing New Jersey taxpayers millions in subsidies each year, making it an expendable luxury in hard times. Obviously, you have to spend money in tourism promotion to make money off tourists, but ACES’ cost reiterates the question, “What price Atlantic City?”
Blackjack players threw down a big February loss ($4.5 million) on Tropicana Atlantic City, which put a whammy on overall Boardwalk numbers, down 6% last month. Had the Trop not gotten its clock cleaned (-27%, year over year), the market would have been only 3.5% down. Borgata had a very lucky month (+33%) at the tables, bucking a citywide trend and contributing to a 7% Borgata revenue increase overall — very impressive considering that it had been up 3% the same time last year. Harrah’s Marina (4%, right) and the Golden Nugget (18%) were the only other gainers. Even Resorts Casino Hotel‘s comeback trail hit some rough sledding, down 10%. The value message at ACH can’t be promulgated soon enough, for was down 25% year-to-date and its grosses fell below the $8 million mark in January. Scraping by on $9 million was Trump Plaza, down 22% and doing God only knows what to the bottom line of Marc Lasry‘s two, Trump-branded casinos. If ACH and the Plaza keep going at their current pace, the $19/room problem will take care of itself.
I’ve read some murky details about the ACH now becoming the “Atlantic Club” and going strictly low roller, with $3 craps and $5 blackjack.
Lower still: Think, 50-cent chips. It’s like the Klondike Casino of the Boardwalk. (Anyone remember the Klondike?)
The Klondike was a very small casino near the famous Welcome to Las Vegas sign at the southern end of the Strip. I went in there once to make a sales call in the mid 1990’s and I realized very quickly the Klondike would not buy a lot of printing (I worked for American Printing as a salesman in Las Vegas from 1995 to 1998). I think they also had 10 cent roulette there.
Then I went to the Glass Pool Inn to make a sales call. This was a bar/hotel close to the Klondike. I did not sell any printing there either but I had a couple of beers. The Glass Pool Inn had a cool little bar and had some glass holes in the wall where you could see into a swimming pool.
RIP to both the Klondike and the Glass Pool Inn.
I’m sorry I never made it to the Glass Pool Inn. A mid-market property with something like the Glass Pool Inn I’ve seen in photos might do well, it sure would be an improvement over Echelon or Fontainbleau.
Hip, hip hooray for low rates in Atlantic City. The town just might shake a deserved reputation for high rates and indifferent service if this trend persists. For most people, the Atlantic City experience is a tiring day on a bus. If more people stayed overnight AC might just have a future.
Did anybody remember what made these towns. Las Vegas was the place you could go and get some inexpensive food and rooms and gamble a bit. Somewhere along the line the companies thought the entire world was 35 year old high tech guys making 150000 a year with more money than brains. I make six figures and I am not paying 300.00 for a bottle of vodka at some velvet rope club manned by some snarky twenty four year old “manager”. When the casino operators left and the executives came in the end was near. Any moron who payed twenty million dollars an acre at City Center deserves to be kicked in the groin. Did they think they were in Hong Kong. What genius thought building a resort eighteen miles from the strip(Lake Las Vegas) made sense. In the best of economies what amount of traffic is going to peruse those shops. Its going to be a long hard climb back just to get to 1990. Hold on to you Calvin Kleins. Its going to be brutal.
I love John’s rant. I’m not gonna pay $400 for a shirt at Crystals either. I think the old Vegas is still around at places like the Palms or Downtown but not at the mega-resorts that the genius MBAs went crazy building when money flowed like Niagara Falls. They had thier spending spree and now they want to make it up with crazy prices on food, booze and entertainment as well as poor odds for gamblers.
What….you don’t enjoy 6/5 blackjack?
Curtis read the market wrong….plain and simple. He over-paid for two non-casino hotels, got totally ripped off on his $100 million + renovation job and now blames the casinos? I desperately want The Chelsea to succeed, but to get cranky about what others are doing is not going to get him anywhere. I too cheer the downward pressure in room rates. AC long over-charged its customers for hotel rooms long before Vegas figured that it could do the same. It is hard to imagine that he wanted to be a casino owner himself if he does not understand the economics of the business!
The ACES was great….too bad the plug got pulled.
I got to the Atlantic Club this past week. The 50 cent chips were just so they can offer $2 minimum roulette and $3 minimum craps. I would stop way short of comparing it to the Klondike. It’s more like the El Cortez. I could see this strategy working well for them. The place was fairly busy on a Wednesday night.